How about an e voice review? Duncan and I have been using Ring Central for well over 2 years now. Our direct number is 888-48-HOUSE. There are a lot of cloud based business phone systems out there but we have only used Ringcentral and have never had a problem with their service.
E Voice Review
If you don’t know what e-Voice / Cloud phone systems are then you definitely need to check RC out. There are many features with RC but the one that I like the best is that they send an email every time someone calls and also when someone leaves a message. So, you get two notifications via email when some calls. Good to have when often times some buyers are hesitant to leave a message. We’ve picked up a couple extra sales by calling back the numbers that didn’t leave a message. Good to have.
Also, you can set up what we call “Round Robin”. From within the RC dashboard you can have the service rotate the calls to different agents so that no one person gets all the great leads.
For the tech-savvy agent you can also embed a button in your email that will allow a potential buyer to click on that button and it will dial you up direct from their computer or cell. Pretty cool feature. We don’t use that feature any longer as we were getting overwhelmed with calls. Now we just include our number on all of our mailers and advertisements. But, you can configure that within your outgoing email provider.
Their dashboard is easy to navigate as well and customer service is excellent. When I have called them I have received an email or return phone call within the hour.
They also offer fax lines as well and their plans vary according to your office size/number of numbers/agents/etc.
E voice review and summary
Depending on what you need I am sure they will have you covered. Enjoy and we highly recommend RingCentral. Below are some of the specs for this e voice review.
